Frequently Asked Questions (FAQ) - Feedback from Visitors

At the Enchanted Garden, we strive to give every visitor a pleasant and memorable experience. However, we understand that dissatisfaction can sometimes occur. On this page, we address our visitors’ most common complaints and how we aim to resolve them.

To avoid overcrowding, we have implemented a timed ticketing system. We recommend that you book your tickets online in advance to ensure access in a less crowded time slot.

We have improved the signage system in the garden, adding new signage in multiple languages and interactive maps at entry points.

The flowers in our garden are seasonal plants, which means that they bloom and wither according to the season

If you have any other questions or suggestions, please contact us. We are here to provide you with a pleasant and memorable experience in our garden.